Tulum Private Tours


Welcome to our Frequently Asked Questions (FAQ) section, where we’re thrilled to provide you with all the information you need about our incredible Tulum private excursions & tours. Whether you’re a seasoned traveler or someone who loves exploring new destinations, we’re here to ensure that your experience is nothing short of extraordinary. So, without further ado, let’s dive into the world of private tours and discover the answers to your burning questions!

A private tour truly means exclusivity! You and your group will have the pleasure of enjoying a certified guide’s undivided attention. Throughout the entire experience, from the moment of pick up to the final drop off, you will have the same dedicated driver and vehicle all to yourselves. There won’t be any other individuals joining your tour. It’s an extraordinary opportunity for an unparalleled and personalized adventure!

From 2 to 20 people or more!
We don’t organize tours for only one person – solo travelers.

The minimum number of people per booking is 2 adults. We don’t group solo travelers into small group tours.

From 2 to 20 adults: You can directly book online.

If you are a larger group: you can use our website contact form. We will send you available dates, detailed itinerary and quote. And we will proceed to a manual booking.

For custom tours / special requests: you can use our website contact form.

All bookings are made exclusively on our website with a deposit on booking.

We do not take bookings by email or whatsapp but will be happy to provide information about our private tours by these options.

Consult our complete terms and conditions page.

We offer free cancellation up to 24 hours before the start time of the private tour (local time). To cancel your reservation, please contact us by email with your full name and reservation number.

We can do pick up from all hotels and condos/airbnb in Tulum area.
If you are staying in Akumal, Puerto Aventuras, Playa del Carmen, Puerto Morelos or Cancun, consult Absolute Adventure Mexico website.

Yes, we can pick you up at one place and drop you off at another place. This service must be requested prior to the tour.

Note that depending on the pick up and drop off location an extra cost may be charged.

Your luggage will be safe in the van during the tour. 

We can definitely go on tour even if it’s raining!

Our tours operate all year round, so don’t worry about the rain. In this climate, rain showers are quite common, especially during the rainy season from June to October. However, these showers pass by quickly, so we can still proceed with the tour. Just remember to bring your rain jackets and umbrella with you.

Now, when it comes to snorkeling or swimming activities in the ocean, there are a few things to consider. If the waves are too rough and the local authorities have closed the seaport, then we will have to cancel or reschedule the trip. This applies to activities like swimming with turtles and reef snorkeling.

On the other hand, if we’re planning to visit cenotes, those underground caves are actually the perfect place to go when it’s raining! The rain doesn’t affect the snorkeling experience in the caves, so it’s still a great option.

Lastly, if the weather conditions are unsafe for any reason, we will have to cancel or reschedule the tour. Rest assured, we will notify you of any changes due to the weather by the day before your trip at the latest.

We do. Please send us your request by email or via our contact form (in the footer website).

More questions?